7scom Privacy Policy — Your Data, Your Rights

Welcome to the 7scom Privacy Policy. 7scom ("we," "us," or "our") operates the online gaming platform accessible at 7scom.net, providing Filipino players with access to live dealer casino games, slots, bingo, sports betting, and related gaming services.

We are committed to protecting the personal information of every player who uses the 7scom platform. This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

This policy applies to all personal data collected through the 7scom website, mobile platform, customer support channels, and any other touchpoints where you interact with us. By registering an account or using any part of the 7scom platform, you acknowledge that you have read and understood this Privacy Policy.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, 7scom acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors.

As the Personal Information Controller, 7scom determines the purposes and means of processing your personal data. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and this Privacy Policy.

7scom collects personal data that is necessary for the operation of the gaming platform, compliance with legal obligations, and the delivery of a safe and personalized gaming experience. The categories of personal data we collect include:

7scom collects personal data through the following channels and methods:

• Direct Registration: When you create a 7scom account, you provide identity, contact, and financial information directly through the registration form.
• KYC Verification: During the Know Your Customer process, you submit identity documents and proof of address for verification.
• Financial Transactions: When you make deposits or request withdrawals via GCash, PayMaya, BPI, BDO, or Metrobank, transaction data is recorded.
• Platform Usage: As you use the 7scom platform, we automatically collect technical and gaming data through server logs, cookies, and analytics tools.
• Customer Support: When you contact our support team via live chat or email, we collect the content of your communications.
• Third-Party Sources: We may receive data from payment processors, identity verification services, and fraud prevention providers to supplement the information you provide directly.

7scom processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data include:

• Account Management: Creating, maintaining, and managing your 7scom player account, including authentication and access control.
• Service Delivery: Providing access to all gaming services on the 7scom platform, including live dealer games, slots, bingo, and sports betting.
• Financial Processing: Processing deposits and withdrawals in Philippine Peso (₱) via your chosen payment method, and maintaining accurate financial records.
• Legal Compliance: Fulfilling obligations under the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and applicable PAGCOR regulations, including KYC and transaction monitoring.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, cheating, collusion, and unauthorized account access.
• Responsible Gaming: Monitoring gaming behavior to identify potential problem gambling patterns and administering responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law.
• Platform Improvement: Analyzing usage patterns and player feedback to improve the 7scom platform experience.

Under the Data Privacy Act of 2012, 7scom processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 7scom — specifically, to operate your player account and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable laws, including KYC requirements, AML obligations, and regulatory reporting to PAGCOR and the National Privacy Commission.
• Legitimate Interests: Processing is necessary for the legitimate interests of 7scom, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

7scom does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the financial data necessary to process your transactions.
• Identity Verification Providers: Third-party KYC and identity verification services receive identity documents and data necessary to complete the verification process.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities may receive data as required by law.
• Fraud Prevention Services: Specialized fraud detection and prevention providers may receive technical and behavioral data to protect the integrity of the platform.
• IT & Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Legal Proceedings: We may disclose personal data to courts, law enforcement agencies, or legal advisors where required by a valid legal order or to protect the rights of 7scom.

The 7scom platform uses cookies and similar tracking technologies to enhance your gaming experience, maintain session security, and analyze platform usage. A cookie is a small text file stored on your device when you visit a website.

• Essential Cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game preferences, and display options to personalize your experience.
• Analytics Cookies: Collect anonymized data about how players use the 7scom platform to help us improve performance and user experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the 7scom platform. For more information on managing cookies, refer to your browser's help documentation.

7scom retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations.

• Active Account Data: Retained for the duration of your active account relationship with 7scom.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years following the transaction date, in compliance with AMLA requirements.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following account closure, as required by applicable regulations.
• Gaming History: Bet and gaming session records are retained for a minimum of three (3) years for dispute resolution and regulatory compliance purposes.
• Support Communications: Customer support records are retained for two (2) years following the resolution of the relevant inquiry.
• Closed Accounts: Following account closure, personal data is retained for the minimum period required by law before being securely deleted or anonymized.

7scom implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

• Encryption: All data transmitted between your device and the 7scom platform is protected using 256-bit SSL/TLS encryption.
• Access Controls: Personal data is accessible only to authorized 7scom personnel and service providers who require it to perform their functions, on a strict need-to-know basis.
• Secure Infrastructure: The 7scom platform is hosted on secure, enterprise-grade infrastructure with regular security audits, penetration testing, and vulnerability assessments.
• Password Security: Account passwords are stored using industry-standard cryptographic hashing. 7scom staff cannot view your password in plain text.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 7scom will notify the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7scom. These rights may be exercised by contacting our Data Protection Officer at the details provided in Section 15.

The 7scom platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, all players are required to verify their age and identity before being permitted to deposit funds or participate in any real-money gaming activity. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned, and the account will be permanently closed.

In the course of operating the 7scom platform, your personal data may be transferred to and processed in countries outside the Philippines, particularly where our technology infrastructure providers or service partners are located.

Where such international transfers occur, 7scom ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012. These safeguards include contractual clauses that require recipient organizations to maintain data protection standards equivalent to those required under Philippine law.

7scom reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform operations. When we make material changes to this policy, we will:

• Update the Effective Date at the top of this Privacy Policy page.
• Display a prominent notice on the 7scom platform informing players of the update.
• Where required by law or where changes are significant, send a direct notification to your registered email address.

Your continued use of the 7scom platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 7scom, please contact our Data Protection Officer using the details below:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.