■ 7scom  // FREQUENTLY ASKED QUESTIONS

7scom FAQ
Your Questions, Answered

New to 7scom? Been playing for a while but still have questions? This is your go-to resource for everything you need to know — from creating your account and making your first GCash deposit, to understanding bonuses, withdrawing your winnings, and keeping your gaming experience safe and responsible.

Account & Registration Deposits & Withdrawals Games & Bonuses Security & Responsible Gaming
500+
Games Available
24/7
Live Support
₱100
Min. Deposit
21+
Age Requirement
<24h
Withdrawal Time

Everything You Need to Know About 7scom

Account & Registration

Creating your 7scom account is quick and straightforward. Head to the 7scom Login page and look for the registration option. You'll need to provide your full name, a valid email address, your mobile number, and a secure password. After submitting your details, you'll receive a verification email — click the link to activate your account.

Before you can play with real money, you'll also need to complete our KYC (Know Your Customer) verification. This involves submitting a valid Philippine government-issued ID such as your PhilSys National ID, passport, UMID, SSS ID, or driver's license. KYC is required by our operating framework and helps keep the platform safe for everyone.

You must be at least 21 years old to register and play on 7scom. This is a strict requirement under the Philippine gaming regulatory framework. We verify age during the KYC process using government-issued IDs, and any account found to belong to someone under 21 will be immediately suspended and permanently closed.

We take underage gambling very seriously. If you suspect a minor has accessed the platform, please contact our support team at [email protected] immediately.

No. 7scom strictly allows only one account per person. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and any winnings being forfeited. If you've forgotten your login credentials, use the password reset function or contact our support team for assistance.

On the 7scom Login page, click the "Forgot Password" link. Enter your registered email address and we'll send you a password reset link. Follow the instructions in the email to set a new password. For security, reset links expire after 30 minutes — if yours has expired, simply request a new one.

If you no longer have access to your registered email, contact our 24/7 support team at [email protected] and we'll guide you through the account recovery process.

You can update most account details — including your mobile number, address, and communication preferences — through your 7scom account settings. However, changes to your registered name or date of birth require identity re-verification. Contact our support team with the relevant documentation and we'll process the update for you.

Deposits & Withdrawals

7scom supports a wide range of payment methods popular with Filipino players:

  • GCash — Fast, convenient, and widely used across the Philippines
  • PayMaya (Maya) — Instant deposits and withdrawals
  • BPI Online Banking — Bank transfer via BPI
  • BDO Online Banking — Bank transfer via BDO
  • Metrobank — Bank transfer via Metrobank

All transactions are processed in Philippine Peso (₱), so there are no currency conversion fees for Filipino players.

The minimum deposit on 7scom is ₱100, making it accessible for Filipino players at all budget levels. There is no maximum deposit limit for verified accounts, though individual payment providers like GCash and PayMaya may have their own daily transaction limits.

Deposits via GCash and PayMaya are typically credited to your 7scom account within minutes. Bank transfers via BPI, BDO, or Metrobank may take up to 1–3 business hours depending on the time of day and your bank's processing schedule.

If your deposit hasn't reflected after 30 minutes (for e-wallets) or 3 hours (for bank transfers), please contact our support team with your transaction reference number.

To withdraw from 7scom, go to your account dashboard and select Withdraw. Choose your preferred withdrawal method (GCash, PayMaya, or bank transfer), enter the amount in ₱, and confirm. Withdrawals are processed within 24 hours for fully verified accounts.

Please note that your KYC verification must be complete before your first withdrawal can be processed. The withdrawal method must also match the payment method used for your most recent deposit, as part of our anti-money laundering compliance procedures.

7scom does not charge any fees on deposits or withdrawals from our side. However, your payment provider (GCash, PayMaya, BPI, BDO, or Metrobank) may apply their own transaction fees depending on your account type and the transaction amount. We recommend checking with your payment provider for their current fee schedule.

Games & Platform

7scom offers a diverse library of 500+ games across multiple categories:

  • Live Dealer Casino — Baccarat, Blackjack, Roulette, Sic Bo, and more with real dealers
  • Slots — Hundreds of slot titles including classic reels, video slots, and jackpot slots
  • Bingo — Online bingo rooms with multiple game variants
  • Piggy Gold — Our featured specialty game with unique mechanics
  • Virtual Casino — Immersive virtual gaming experiences

New games are added regularly, so there's always something fresh to try on 7scom.

Yes — 7scom is fully optimized for mobile play. The platform works seamlessly on Android and iOS devices through your mobile browser, with no app download required. Whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines, you can access the full game library from your smartphone or tablet.

All games on 7scom use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our game providers are subject to regular independent audits to verify the integrity of their RNG systems and published Return to Player (RTP) percentages.

Live dealer games are streamed in real time from professional studios, providing full transparency of every deal, spin, and roll.

Minimum bets vary by game type. Many slot games on 7scom start from as low as ₱1 per spin, while live dealer table games typically start from ₱10–₱50 per hand or round. High-roller tables with higher minimum bets are also available for experienced players.

Bonuses & Promotions

7scom offers a welcome bonus for new Filipino players upon their first deposit. The specific bonus terms, including the match percentage and minimum deposit requirement, are displayed on the promotions page within your account after registration. Welcome bonuses are subject to wagering requirements before winnings can be withdrawn.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus winnings become withdrawable.

Each promotion on 7scom has its own specific wagering requirements, which are clearly stated in the promotion's terms and conditions. Always read the bonus terms before claiming any offer.

Most bonuses on 7scom are automatically credited to your account when you meet the qualifying conditions (such as making a minimum deposit). Some promotions may require you to enter a bonus code during the deposit process. Check the specific promotion details in your account's promotions section for exact instructions.

Security & Privacy

Yes. 7scom uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal details, financial information, and gaming activity are stored securely and never shared with unauthorized third parties.

We comply with the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines, which governs how we collect, store, and process your personal information. For full details, see our Privacy Policy.

Two-factor authentication (2FA) adds an extra layer of security to your 7scom account. To enable it, go to Account Settings → Security → Two-Factor Authentication and follow the setup instructions. Once enabled, you'll need to enter a one-time code sent to your registered mobile number each time you log in from a new device.

We strongly recommend enabling 2FA, especially if you use GCash or PayMaya for transactions, to prevent unauthorized access to your account.

If you suspect your 7scom account has been accessed without your permission, take these steps immediately:

  • Change your password right away via Account Settings
  • Contact our 24/7 support team at [email protected]
  • Request a temporary account freeze while we investigate
  • Review your recent transaction history for any unauthorized activity

Our security team will investigate and respond promptly. Never share your password or OTP codes with anyone — 7scom staff will never ask for your password.

Responsible Gaming

7scom provides a full suite of responsible gaming tools accessible from your account settings under Responsible Gaming. You can set:

  • Daily, weekly, or monthly deposit limits — cap how much you can fund your account
  • Loss limits — set a maximum amount you're comfortable losing in a given period
  • Session time limits — receive alerts or automatic logouts after a set play duration
  • Reality checks — periodic pop-up reminders showing how long you've been playing

Limit increases take 7 days to take effect, but reductions apply immediately — giving you real protection when you need it most.

Self-exclusion allows you to voluntarily block yourself from accessing your 7scom account for a set period. Available exclusion periods are 3 months, 6 months, 1 year, or permanent. During self-exclusion, you will not be able to log in, deposit, or play.

To self-exclude, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly. Self-exclusion on 7scom is irreversible for the chosen period — we do not allow early reactivation, ensuring you get the break you need.

For additional support, we encourage Filipino players to reach out to the National Center for Mental Health (NCMH) or Gamblers Anonymous Philippines for professional guidance.

The Philippine Amusement and Gaming Corporation (PAGCOR) is the government agency responsible for regulating and licensing gaming operations in the Philippines. PAGCOR establishes responsible gaming standards that operators serving Filipino players are expected to follow, including player protection measures, age verification requirements, and exclusion programs.

7scom operates in alignment with the PAGCOR responsible gaming framework, implementing the player protection tools and policies that PAGCOR recommends for the Philippine market.

If you or someone you know is struggling with problem gambling, help is available in the Philippines:

  • National Center for Mental Health (NCMH) — 24/7 crisis hotline, located in Mandaluyong City. Their contact details are available on the official NCMH and DOH Philippines websites.
  • Gamblers Anonymous Philippines — Free, confidential peer support meetings in Metro Manila, Cebu, Davao, and other cities across the Philippines.
  • 7scom Responsible Gaming Support — Our team is available 24/7 at [email protected] to help you activate limits or process self-exclusion.

For more information on our responsible gaming tools and commitment, visit our Responsible Gaming page.

■ STILL HAVE QUESTIONS?

Can't find what you're looking for? Our 24/7 support team is always ready to help Filipino players with any questions or concerns. Reach us at [email protected] — we typically respond within minutes via live chat and within a few hours by email.

■ Quick Tip: For the fastest resolution, always include your registered email address and a brief description of your issue when contacting 7scom support. For payment-related queries, include your transaction reference number.
24/7 Live Support

Our support team is online around the clock to assist Filipino players. Whether it's a payment issue, a game question, or a responsible gaming concern — we're here for you.

Play Responsibly

Gaming on 7scom should always be fun. Set your limits, take breaks, and never chase losses. You must be 21 or older to play.

■ Responsible Gaming Guide →
■ 21+ ONLY  |  PLAY RESPONSIBLY

The 7scom Difference — Built for the Philippines

Instant GCash Deposits

Fund your 7scom account in seconds using GCash or PayMaya — the most popular e-wallets in the Philippines. No waiting, no hassle. Your balance is ready to play the moment your deposit clears.

500+ Premium Games

From live dealer baccarat to high-volatility slots, 7scom has something for every type of Filipino player. New titles are added regularly so the fun never stops — whether you're in Manila, Cebu, or Davao.

PHP Transactions Only

All deposits and withdrawals on 7scom are processed in Philippine Peso (₱). No currency conversion, no hidden exchange rate fees. What you deposit is what you play with — straightforward and transparent.

24/7 Filipino Support

Our support team understands the needs of Filipino players. Available around the clock via live chat and email, we're here to help with everything from account questions to responsible gaming concerns — in a way that feels familiar and approachable.

Mobile-First Experience

7scom is designed to work beautifully on any smartphone. No app download needed — just open your browser, log in, and play. Optimized for the mobile habits of Filipino players who game on the go.

Responsible Gaming Tools

7scom puts player wellbeing first with deposit limits, loss limits, session timers, cool-off periods, and self-exclusion — all accessible directly from your account. Gaming should always be fun, and we make sure it stays that way.

Join Thousands of Filipino Players
Already Winning on 7scom

Got your questions answered? Now it's time to experience 7scom for yourself. 500+ games, GCash and PayMaya deposits, fast PHP withdrawals, and 24/7 support — all built for Filipino players. Must be 21+ to play.

■ 21+ ONLY  |  PLAY RESPONSIBLY  |  PAGCOR FRAMEWORK  |  KNOW YOUR LIMITS